Basic Approach to Quality Control Plan Management

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Fundamentals of quality management:
#1 the Customer establishes the definition of quality
#2 if measurements are not performed then improvements cannot be made
#3 do it right the first time


The simplified approach to Quality:

  • say what you do and do what you say;

  • write down the important functions, match the spec to the task and organize your system to achieve quality;

  • make instructions available to Operators, keep the instructions up-to-date and maintain necessary records of activities;

  • define a quality policy, provide a vision and demonstrate commitment;

  • establish the responsibility for providing quality products and services and keep everyone informed;

  • define and measure important product, process and service characteristics against requirements;

  • collect information, determine its meaning and make improvements;

  • when the product can't be checked then check the process to ensure it remains capable;

  • create and maintain a satisfactory workplace, prepare people for the job and provide resources for the system;

  • determine process functions and interactions ahead of time, then control the processes;

  • clearly understand Customer requirements, make sure the requirements can be met, keep the Customer informed and track Customer satisfaction;

  • know what you are designing and create a design plan, identify measures for the success of the plan and review the design as it progresses, verify the design does what it has promised and control changes;

  • identify good and bad items, preserve good items, keep bad items away from good items and determine what to do with bad items;

  • keep track of delivered products and services and ship only what was ordered; know what you need to purchase and check-out your Suppliers;

  • control Customer property to prevent damage;

  • control and maintain necessary measurement and test equipment and use the equipment in the appropriate work environment;

  • examine internal operations and report the results to management;

  • determine the root cause of problems, fix the cause of the problem and verify the corrections are permanent; practice, practice, practice continuous improvement

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Definitions:

Quality Management
Quality management is defined as all activities that determine the quality policies, objectives and responsibilities. These activities are implemented through quality planning, quality control and quality improvement.

Quality Planning
Actions that establish quality objectives and quality requirements.

Quality Control
Actions performed to ensure the quality of product, service or process.

Quality Improvement
Actions taken throughout the business to increase the effectiveness and efficiency of processes to provide added benefits to both the business and its Customers.


Meeting Key Requirements

The Company will employ in-process and end-of-process measurements to maintain support process performance to ensure results that will meet operational and Customer requirements. These measurements will be reviewed at staff and departmental meetings, and to ensure effectiveness, they will be analyzed relative to an expected performance level. Areas of concern and negative deviations will be addressed and improved as required by the process owners and department teams through the corrective action process. Support process owners and cross-functional process improvement teams will use the Process Evaluation and Improvement Process to evaluate and improve performance. Inputs to the evaluation will include:

  • ALTERNATIVE TRAINING AND EDUCATION COUNCIL TECHNOLOGY, INCLUDING COMPUTER AIDED ENGINEERING (CAE) AND COMPUTER INTEGRATED MANUFACTURING (CIM), WHICH IS CONSIDERED INDIVIDUALLY AND ON AN AS-NEEDED BASIS

  • BENCHMARKING

  • CHANGES IN BUSINESS NEEDS AND DIRECTIONS

  • EMPLOYEE INPUT (IDEAS, TEAMS, OPEN-DOOR POLICY) EXTERNAL AND INTERNAL CUSTOMER INFORMATION GATHERED THROUGH CUSTOMER RATINGS, SURVEYS, CAR'S AND EMPLOYEE IDEAS PROGRAMS

  • GOVERNMENT REGULATIONS

  • PERFORMANCE TRENDS IN KEY MEASURES

  • PROCESS ANALYSIS AND RESEARCH INCLUDING MAPPING AND FLOWCHARTING

  • QUALITY LEADERSHIP PROCESS/FEEDBACK

Hope this information helps your project.



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- Efficient QMS™ -

eQMS software transforms any quality plan to a state-of-the-art quality program that enables your existing employees to achieve compliance to any quality system standard. eQMS is an efficient quality program that is operated on the world-wide-web or your company's private network to reduce overhead expenses, simplify the business operation and/or achieve a QMS pedigree.

- User-friendly point-and-click operation.

Efficient QMS™ quality system software was developed to eliminate undesirable overhead expenses and labor-intensive QMS system maintenance. If you're a small business with few employees that must compete with large businesses that have a certified quality system, please click here to learn about Efficient QMS™ software quality management system (QMS) that we designed to achieve certification using existing employees to implement and maintain complex QMS standards such as AISC or AS9100, AS9110, AS9120 or ISO 9001.

Efficient QMS™ helped us achieve a 99% score from our certification audit and helped us maintain the system after being downsized. Our Registrar's audit team remarked that the quality program put us in their top ten list of best businesses.

Efficient QMS(tm) is a solution for Company's that must protect their existing business and desire to compete for more business with Customers that want their Suppliers or Contractors to have a QMS pedigree.

We have very carefully created a browser-based working environment for management of complex quality systems using Efficient QMS™. We have succeeded in achieving the goal of operating a pedigree QMS without the need to hire additional personnel to maintain the QMS. In addition, Users are able to maintain an auditable QMS when the business is victimized by down-sizing.

We designed Efficient QMS™ with emphasis on preserving the sanity of the quality manager - then we:
made it easy to navigate for all Users,
enabled flexibility to add or remove categories,
enabled transition to a paperless process using Form Maker,
made it easy to convert any paper form used by the business,
built-in a daily planner with reminder capability.

We invented Efficient QMS™ out of self-preservation and it has saved countless hours of labor for our Customers. User's intuitively navigate eQMS because it is browser-based and because QMS documents and forms are readily available to any authorized User that can access the network or website. We recommend installation of eQMS on an external webhost to enable "road warriors" to access project records in realtime.

Click here for more information or click here for demo to vigorously experiment with eQMS.

We are proud Efficient QMS™ was chosen to support the quality improvement projects for the following services, businesses and agencies. Companies using eQMS have received pedigrees for ISO 9001, AS9100, AS9110 and Nadcap:

Access Laser Company - uses Internet Webhost
Alto Aviation, MA (aircraft sound systems)
Arcadia Aerospace Industries - uses WinIIS Server - Testimonial: "We went through out Nadcap audit for AQS and NDT/UT and we received no NCR's. The Auditor was very complimentary of our system, which is in no small part thanks to eQMS. Once we get the official word we will be sending out an official press release - thanks for all your help."
Avionics Mounts Inc. - uses Internet Webhost
axept Custom Engineering (MEMS) - uses Internet Webhost
Ligi Tool and Engineering Inc. - uses Internet Webhost
McAllister Tool and Machine - uses Internet Webhost
Nee's Machine Inc., TX (specialty machining)
Nomad Aviation Inc. - uses 64 bit Mac OS/Darwin Server - Testimonial: "We passed our ISO 9001:2008 registration audit thanks to Efficient QMS...Thank you."
Sandia National Laboratories - uses Proprietary Server

Price: $797 includes ISO 9001:2008 or AS9100 or AS9110 QMS System.

Efficient QMS™ is not pay-as-you-go software - pay one-time for all-time if you desire.

We provide paper-based quality management systems so we know their value, but they have one inherent problem that can't be overcome - they're always somewhere else when you need them...! When you finally get to them they may not be the latest revision because they're hardcopy. If your business is like any other then you're constantly improving your documents, which means your system could overlook updating your hardcopy that was issued to you a few months or years ago. Whenever you touch a hardcopy you have to think, "Am I using the latest procedure or work instruction?" - "Am I going to make scrap because this document is out-of-date?". These inherent hardcopy problems are dinosaur-eggs that can hatch anytime to eat your hard-earned dollars!

Efficient QMS™ doesn't allow dinosaur-eggs to lay around in your business operation to hatch at the worst possible time. Documents and records within eQMS can easily be kept up-to-date and they are available to you from any computer in your business or anywhere in the world if you deploy them to the internet. Every login to eQMS requires a password so your documents and records are protected from prying-eyes. Efficient QMS™ also provides you with a secure signature so you can sign important documents anytime from any computer on your network or the internet.

Evaluate eQMS to see how it can dramatically improve the efficiency of the quality program that you need to keep your Customers from going to your competitor. Any size business, including a one, two or three person shop, can now compete to win new business or keep their existing business by operating any QMS, including AS9003, AS9100, AS9110, AS9120, ISO 9001, ISO 15161, MIL-I-45208, MIL-Q-9858, FAA-PMA or Repair Station, TS16949, Construction, Maintenance, Machine Shop, Engineering, or any Customer required quality system by using a truly Efficient QMS™!

How does a business spell relief? Efficient QMS™




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