Quality Management System Resource Center http://www.quality-control-plan.com/ Are you using quality as a policing function that cleans up after the production process? An investment of time for product assessment, including inspection, is essential until the needed learning, engineering, safeguards and tools evolve into a mistakeproof system. en-us FAA-PMA Fabrication Inspection System Kit http://www.quality-control-plan.com/faa-quality-manual.htm#faapmakit Have you learned that you can't rely on a test to account for all product characteristics in all modes in all possible environments? Have you learned that you can't rely on inspection being 100 percent accurate? There is considerable evidence that not only is inspection inaccurate but it would appear that false acceptance is two to three times as likely as false detections. Avoid false acceptance by investing the time to mistake proof processes, which will more closely enable 100 percent assurance. en-us Service Quality Management System Kit http://www.quality-control-plan.com/cart/catalogue.php?cat=4#servicecompanykit Do you obsess about making the most of the ISO assessment process and at the same time caution your employees to say no more than is necessary during the assessment; emphasizing that they don't expand on topics or volunteer information on issues or problems? en-us