A general purpose quality system plan defines specific policies, key personnel, inspection and acceptance processes and a summary of work operations that apply to a product, service, project or contract. The general purpose quality system plan briefly describes what the Company will do on the job but not how it will do things.


General Purpose Categories: Forms, Procedures, Quality Plans for Service Business

General Purpose Plans: Cafe/Catering Service/RestaurantCommercial Manual, Condensed Manual, EHS Manual, Laboratory Manual, Machine Shop, Management Overview, Manufacturing, Product AssuranceSecurity Services, Sheet Metal, Software Control, Supplier Control, Total Quality Management, Training

Quality Assurance Plans: General, Starter, Comprehensive, Complete, Enhanced


Definitions:

A quality manual is a top level Company document that refers to supporting procedures and forms that explain how things are done to manage business operations and products or services.

A quality system is a strategic program adopted by a Company to define the organizational structure, procedures, processes and resources needed to consistently provide products and services that meet Customer and applicable statutory and regulatory requirements and to enhance Customer satisfaction through the effective application of the system.


Now-a-days, a family of documents is used to establish the policies and procedures for a management system. This is a true blessing over the old method of stuffing all procedures and forms into one document. The FAA is an example of an “old-traditional” industry whose Suppliers have quality manuals over 200 pages but the FAA is also moving forward to modernize its requirements.

Our goal is to provide business solutions that are lean, inexpensive, effective, efficient and as practical as possible for any sized business to complete urgent and planned business objectives.

At-PQC™ enables you to make an informed decision for your Company’s quality improvement project because you can evaluate content in your new management program before making a decision to buy our products and services.

We combine paperless document control and efficient quality management system software with your choice of any of our paper-based quality assurance plans to substantially simplify the implementation and maintenance of your do it yourself quality control system. This means your Company will truly be as up to date as possible using state of the art technology in the 21st century.


Click here for discussion on the subject of general purpose quality system plans on this page.

Click on demo links below to evaluate the contents of the kits, which you can use in your business operation according to license terms and conditions.

All demos are in PDF format that open in new tab/page.


General Purpose Quality System Plan – ISO 10005, $47

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The ISO 10005 general purpose quality system plan helps define practices, resources and activities that are applicable to any project. The quality plan is a standalone document. Use references to procedures as placeholders for your Company’s existing procedures.

Demo ISO 10005 Plan

The ISO 10005 general purpose quality system plan contains all documents listed below:

  • Quality Plan
  • Production and Inspection Test Plan (in download)

ISO 10005 General Purpose Quality System Plan, $47

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General Purpose Quality System Plan Kit – ISO 10005, $177

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Does your project need the procedures that are referenced in the above general purpose standalone plan? Does your Company need a few more procedures to define its practices, resources and activities? Did a Customer surprise you with a requirement to submit a plan according to ISO 10005 but your Company doesn’t have many documented procedures?

Demo ISO 10005 Kit

The ISO 10005 general purpose quality system plan kit contains all documents listed below:

  • Quality Plan
  • Change Order Form
  • Configuration Management Procedure
  • Contract Review Form
  • Control of Nonconformances Procedure
  • Corrective and Preventive Action Procedure
  • Corrective Action Request Form
  • Design and Development Procedure
  • Document Control Procedure
  • Internal Audit Report Form
  • Internal Auditing Procedure
  • Management Meeting Report Form
  • Management Procedure
  • Nonconformance Report Form
  • Procedure Template
  • Production and Inspection Test Record Form
  • Production Procedure
  • Proposal Development and Contract Review Procedure
  • Purchase Order Form
  • Purchasing Procedure
  • Receiving Procedure
  • Receiving Inspection Instructions Form
  • Receiving Log Form
  • Records Control Procedure
  • Training Certificate Form
  • Training Log Form
  • Training Matrix Form
  • Training Orientation Request Form
  • Validation and Verification Record Form
  • Work Instruction Template

ISO 10005 General Purpose Quality System Plan Kit, $177

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Starter Plan, $77

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The general purpose quality system plan summarizes the Company’s best practices. Add specific work details then deliver the tailored plan to your Customer with contract proposal or after receipt of contract to briefly describe the plan for the project. The starter kit is just enough quality to satisfy most projects but does not contain all referenced procedures and forms.

Change the name of the project on the cover page and change the details in the last chapter to use the general purpose quality system plan as a template for other programs.

Demo Starter Kit

The starter general purpose quality system plan kit contains all documents listed below:

  • Quality Plan
  • Inspection Plan Form
  • Nonconformance Report Form

Starter Plan, $77

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Comprehensive Plan, $97

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The comprehensive general purpose quality system plan kit emphasizes documentation of nonconformances and associated corrective actions but does not contain all referenced procedures and forms.

Demo Comprehensive Kit

The comprehensive general purpose quality system plan kit contains all documents listed below:

  • Quality Plan
  • Control of Nonconformances Procedure
  • Corrective Action Request Form
  • Corrective and Preventive Action Procedure
  • Inspection Plan Form
  • Nonconformance Report Form

Comprehensive Plan, $97

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Complete Plan, $127

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Demo Complete Kit

The complete general purpose quality system plan kit contains all documents listed below:

  • Quality Plan
  • Bulletin Form for configuration control
  • Calculated Risk Release Form for controlling a temporary waiver or deviation from requirements
  • Configuration Management Procedure for engineering controlled documents
  • Control of Nonconformances Procedure
  • Corrective Action Request Form
  • Corrective and Preventive Action Procedure
  • Document Control Procedure
  • Engineering Order Form
  • Inspection Plan Form
  • Nonconformance Report Form
  • Records Control Procedure

Complete Plan, $127


Enhanced Program, $157

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The enhanced general purpose quality system plan is very useful when your Company’s existing management system needs just a little more to make your Customers happy. Many 21st century Customers want more quality from their Suppliers but don’t want to scare them off with ISO 9001. Most Suppliers don’t want the burden and cost of ISO 9001 so they negotiate with their Customers. Has your Company been asked for more quality? Has your Customer asked for your purchasing procedure or nonconformance procedure? We know that many of our Customers still don’t want anything to do with ISO 9001 but their Customers are pushing the envelope.

Demo Enhanced Kit

The enhanced general purpose quality system plan kit contains all documents listed below:

  • Quality Plan
  • Bulletin (on demand change control)
  • Calculated Risk Release Form
  • Configuration Management Procedure
  • Control of Nonconformances Procedure
  • Corrective Action Request Form
  • Corrective and Preventive Action Procedure
  • Document Control Procedure
  • Engineering Order Form
  • Inspection Plan Template
  • Nonconformance Report Form
  • Production Procedure
  • Purchasing Procedure
  • Receiving Procedure
  • Records Control Procedure
  • Request for Change Form
  • Shipping Procedure
  • Supplier Evaluation Form
  • Training Program
  • Validation – Verification Form
  • Work Instruction Template

Enhanced Program, $157
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Commercial Manual-1, $37

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Demo Commercial Quality Manual-1


Commercial Manual-2, $47

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Demo Commercial Quality Manual-2


Commercial-Grade Manual-3, $57

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Demo Commercial Quality Manual-3


Condensed Quality Manual, $67

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General purpose quality system plan for compliance with ISO 9001 and/or AS9100 QMS standards.

Demo Condensed Quality Manual


Environmental Health and Safety Manual, $97

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Comprehensive manual for ISO 14001 conformance with procedures and forms.

Demo Environmental Health and Safety Management Program


Laboratory QA/QC Manual, $97

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42 CFR Part 493 – complies with Clinical Laboratory Improvement Amendments (CLIA).

Browse the PDF Demo Analytical Laboratory Quality Manual


Machine Shop Quality Manual, $37

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Demo Machine Shop Quality Manual


Machine Shop Quality System Kit $97

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Demo Machine Shop Quality System Kit

The machine shop quality system kit contains all documents listed below:

  • Machine Shop Quality Manual
  • Approved Supplier List
  • Calibration Forms
  • Calibration System
  • Certificate of Conformance
  • Document Archive
  • Document Number Log
  • Engineering Order
  • Inspection Instruction
  • Nonconformance Report
  • Purchasing Manual
  • Purchase Order
  • QC Record
  • QC Tags
  • Quality Policy
  • Quality System Flowchart
  • Receiving Inspection Instructions
  • Receiving Inspection QC Record
  • Request for Corrective Action
  • Request for Deviation/Waiver
  • Request for Quote
  • Shelf Life Expiration Log
  • Shop Routing Ticket
  • Supplier Quality Requirements
  • Supplier Survey

Machine Shop Quality System Kit $97

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Shortcut to more kits in the library


Management System Overview, $67

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Attach to contract proposals to briefly describe your general purpose quality system plan or use for in-house employee orientation.

Demo Management System Overview


Manufacturing Plant Quality Manual, $47

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Demo Manufacturing Facility Quality Manual


Manufacturing Plant Quality Program Kit $97

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Demo Manufacturing Plant Quality Program

The manufacturing plant general purpose quality system plan kit contains all documents listed below:

  • Quality Manual
  • Approved Supplier List
  • Calibration Forms
  • Calibration System
  • Certificate of Conformance
  • Document Archive
  • Document Number Log
  • Engineering Order
  • Inspection Instruction
  • Nonconformance Report
  • Property Certificate
  • Property Control
  • Property Management Log
  • Property Record
  • Purchase Order
  • Purchasing Manual
  • QC Record
  • QC Tags
  • Quality Policy
  • Quality System Flowchart
  • Receiving Inspection Instructions
  • Receiving Inspection QC Record
  • Request for Corrective Action
  • Request for Deviation/Waiver
  • Request for Quote
  • Shelf Life Expiration Log
  • Shop Routing Ticket
  • Supplier Property Certification
  • Supplier Quality Requirements
  • Supplier Survey

Manufacturing Plant Quality Program Kit $97

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Product Assurance Plan, $97

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General purpose quality system plan for commercial contract proposals or stand-alone quality manual.

Demo Commercial Quality Plan for Product Assurance


Product Assurance Quality Manual, $97

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Alternate style plan/manual from above product assurance plan.

Demo Product Assurance Quality Manual


Sheet Metal Fabrication Quality Manual, $37

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Demo Sheet Metal Fabrication Quality Manual


Sheet Metal Quality Program Kit, $97

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Demo Sheet Metal Quality Program

The sheet metal general purpose quality system plan kit contains all documents listed below:

  • Sheet Metal Quality Manual
  • Approved Supplier List
  • Calibration Forms
  • Calibration System
  • Certificate of Conformance
  • Document Archive
  • Document Number Log
  • Engineering Order
  • Inspection Instruction
  • Nonconformance Report
  • Purchase Order
  • Purchasing Manual
  • QC Record
  • QC Tags
  • Quality Policy
  • Quality System Flowchart
  • Receiving Inspection Instructions
  • Receiving Inspection QC Record
  • Request for Corrective Action
  • Request for Deviation/Waiver
  • Request for Quote
  • Routing Ticket
  • Shelf Life Expiration Log
  • Supplier Quality Requirements
  • Supplier Survey

Sheet Metal Quality Program Kit, $97

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Software Quality Manual, $127

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For implementation of ISO 90003:2004 according to ISO 90003:2008.

Demo Software Management Quality Manual


Software Quality Manual – Commercial, $47

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To support general purpose quality system plan minimum requirements.

Demo Commercial Software Management Quality Manual


Supplier / Vendor Control Kit, $97

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Comprehensive general purpose quality system plan kit to answer the question: “How to control Supplier quality management?”

Demo Supplier Control Kit

The Supplier – Vendor control kit contains all documents listed below:

  • Authorization to Ship
  • Certificate of Compliance
  • Engineering Order Form
  • First Article Inspection (in download, compliant with AS9102))
  • Information Request Form
  • Mail-In Survey
  • Mail-In Survey Disposition Procedure
  • Nonconformance Report Form
  • Property Certificate
  • Property Control Tag
  • Property Management Log
  • Property Record
  • Supplier Audit
  • Supplier Quality Requirements
  • Supplier Rating
  • Supplier Rating Cover Letter
  • Supplier Rating Incoming Inspection
  • Supplier Rating In-Production
  • Supplier Rating Quality System
  • Supplier Survey

Supplier / Vendor Control Kit, $97

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Total Quality Management Plan, $97

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General purpose quality system plan to achieve world-class business performance.

Demo Total Quality Management Plan


Training Manual, Style 1, $57

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Comprehensive manual for any business operation.

Demo Training Manual-1


Training Manual, Style 2, $47

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Less comprehensive manual for general purpose quality system plan .

Demo Training Manual-2

Click here to continue your evaluation of Quality Manuals in alphabetical order from A to Z.


Specialty Programs


Food Service Quality Manual / Plan, $47

Food service quality plan for cafe, restaurant, banquet or catering service.

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Demo Restaurant-Caterer Quality Manual


Food Service General Purpose Quality System Plan Starter Kit, $97

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Demo Food Service Quality System Kit

The food service general purpose quality system plan kit contains all documents listed below:

  • Food Service Quality Plan (Manual)
  • Action Item Form
  • Action Plan Form
  • Nonconformance Report Form-1
  • Nonconformance Report Form-2
  • Request for Corrective Action Form

Food Service General Purpose Quality System Plan Starter Kit, $97

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Security Services Quality Manual, $97

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Demo Security Services Quality Manual


Discussion on the subject of general purpose quality system plans.


We believe our Customers…

  • …don’t need to hire a Consultant to achieve compliance with demanding requirements.
  • …are well supported when they use our no-charge / no-expiration expert coaching by phone and email to facilitate improvements in the business operation.
  • …actually celebrate when they find us and most wish they found us sooner in their project.
  • …when they tell us that we were there for them just-in-time to help solve their urgent problems.

We provide valuable tools and support for businesses that need simple and comprehensive solutions for demanding requirements.


What does your Customer mean when they ask for a quality plan or program? We understand it is difficult to know what a Customer means without asking for their definition of “quality plan”.

Here’s a few definitions to consider:

Definition #1: Quality Plan
Brief overview of policies, inspections and work that will be performed for a project. Tailor the program for each project by recording the contract number and project name on the cover page then describe work details in the last chapter – rinse and repeat for every project.

Definition #2: Quality Manual
The Company’s documented commitment to quality with references to procedures for the systematic attainment of objectives, including the use of documented requirements for accomplishing work. The manual does not need to be tailored for each project because it applies to all projects and Customers.

Definition #3: Quality System
Family of documents that includes a manual, procedures, work instructions and forms. The family of documents define the policies, procedures and records used to control business operations that affect products and services.


Typical Comprehensive General Purpose Quality System Plan: (hopefully, your Customer imposes fewer requirements)

  • Define organizational and administrative interfaces between the Company and the Customer.
  • Describe methods for documenting, tracking and resolving Open Items (e.g. nonconformances, survey findings)
  • Describe methods for records control during the project and long-term records retention and retrieval after the project.
  • Describe the process that confirms work has been completed and nonconforming items have been dispositioned by authorized personnel.
  • Describe the process that ensures approval and release of drawings and other control documents.
  • Describe the process that ensures project changes flow to control documents and project personnel.
  • Describe the software quality assurance plan for the project, when applicable.
  • Establish a commitment to systematically manage quality requirements and activities.
  • Identify all parties and locations where work on the project will be carried out, including suppliers of major components and systems.
  • Identify the functions and positions within the Company and the project organization that is responsible for verifying compliance with contract requirements. For each person on the roster, submit a record showing each individual’s experience, qualification and training in the appropriate field.
  • Include a list or lists of administrative procedures for implementing the Program, whether the procedures are Company-wide or Customer-specific.
  • Periodically update the plan to reflect current contract conditions until the end of the project.

Typical Manager Questions and thoughts after a Customer requests a quality manual:

  • …they’re asking for a quality manual? Does that mean “quality system” or “quality manual” or “quality plan”?
  • …we’ve never needed more than our boilerplate proposal sheet to bid on a job!
  • …how do we do this without adding more overhead?

General purpose quality system plans are low cost and can be used as a template for each project. The general purpose quality system plan helps to delay implementation of a burdensome quality management system. The plan is a multiple application document for use as a manual, program and/or plan that applies to traditional business operations when a certified quality system is not mandatory.

Example of a general purpose quality system plan: QCP-001


Mitigation of Risks

Our Customers are experiencing a trend where their Customers are focusing on mitigation of risks.

The logic is, if a Contractor or Supplier does not have a documented quality program, manual or plan, they must not be mature enough for the job or have the resources to perform the work. We are hopeful your Company hasn’t been surprised by new or unexpected Customer or industry compliance requirements.

Just Enough Quality to point things in the right direction is sometimes all that is needed with the right people.

With the right quality manual or plan, the responsible authority(s) in your business can quickly solve unexpected compliance requirements.

Some Customers request their Contractors or Suppliers to send them a quality program. Other Customers request a plan but mean they want a copy of the Company’s manual that describes the management system. Hopefully, your Customer means they want you to send them a 5 or 6 page general purpose quality system plan that includes work details and a summary of your Company’s best practices.