1. Terms and Conditions: Return Policy
Purchased documents and software cannot be returned.

2. Terms and Conditions: End-User License
At-PQC™ products are copyright protected. Your purchase/download grants you a license for their use. Click here to read the license agreement for electronic documents or click here to read the license agreement for Efficient QMS™.

3. Terms and Conditions: Sales Policy
All sales are final and subject to the following Cancellation and Exchange policies.

3.1. Terms and Conditions: Cancellation Policy
We always credit duplicate orders; for instance:
– If you purchase an individual document or multiple individual documents and a QMS Kit in the same transaction that duplicates individual document(s), we will credit your purchase for the duplicate document(s) and send you a credit receipt.
– If you purchase an individual document or multiple individual documents then later purchase a QMS Kit that contains the same document(s), we will credit your transaction for the duplicate(s) and send you a credit receipt.

3.2. Terms and Conditions: Exchange Policy
We always credit purchase of a Starter Kit after purchasing the corresponding Bare Minimum, Lean or Complete Kit – no time limit.

4. Refund Policy
If you cannot edit document(s) using the latest release Microsoft software products, we will fix it or refund your purchase.

5. Customer Loyalty Discount
When you have accumulated a purchasing history sum of $197 that is traceable to your ID number, you qualify for a Customer Loyalty Discount of 50% on all our products. Contact us to receive your Discount Code. This policy does not apply to the upgrade of a lower cost kit to a corresponding higher cost kit.